Important
Policy
Update
Due to a major increase in no call-no shows, a card on file is now required for all bookings. Your card will NOT be charged at booking.
No-Call, No-Show Policy
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1st occurrence: 50% of appointment cost
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2nd occurrence and beyond: 100% of appointment cost
Late Cancellations (Less Than 24 Hours)
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1st occurrence: Courtesy pass — no charge
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2nd occurrence: $20 fee
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3rd occurrence and beyond: 50% of appointment cost
Injection Appointments
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1st missed appointment: Courtesy pass
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Each additional missed appointment without notice: $10 fee
Prefer to pay cash? Just let our front desk know. We're happy to accommodate!
We understand that life happens. Thank you for giving us notice when plans change and for respecting our practitioners' time.
Koena Integrative Medicine
WHY LONGMONT CHOOSES KOENA
Longmont deserves better than cookie-cutter healthcare. Kōena was built by a provider who was once a patient herself — who sat in the same chair, got no answers, and decided to create something different. We're not a franchise. We're not a chain. We're your neighbors, your advocates, and your long-term wellness partners. One team. One roof. Whole-person care that actually works.